
In high-hazard, asset-intensive industries, performance depends on the work people perform. Plant operators respond to alarms, isolate equipment, execute procedures, inspect assets and maintain critical equipment and systems. How reliably they perform these tasks directly affects risk, production and business continuity.
Human performance is shaped by factors such as layout and access, alarms and interfaces, competence, procedures, culture and other working conditions. MES applies a risk-informed and data-driven approach to identify where these Performance Shaping Factors could affect critical tasks or weaken the human and organisational barriers relied upon in risk assessments and asset integrity management programmes.
MES Human Factors specialists are chartered with the Chartered Institute of Ergonomics and Human Factors, and work alongside our Process Safety and Asset Integrity engineers. This integrated approach helps clients focus improvements where human performance has the greatest influence on major-hazard control, business continuity and asset value.
Human performance is shaped by factors such as layout and access, alarms and interfaces, competence, procedures, culture and other working conditions. MES applies a risk-informed and data-driven approach to identify where these Performance Shaping Factors could affect critical tasks or weaken the human and organisational barriers relied upon in risk assessments and asset integrity management programmes.
MES Human Factors specialists are chartered with the Chartered Institute of Ergonomics and Human Factors, and work alongside our Process Safety and Asset Integrity engineers. This integrated approach helps clients focus improvements where human performance has the greatest influence on major-hazard control, business continuity and asset value.
What we do
- Human Factors Engineering (HFE) in projects: HFE planning, design specifications, 3D model reviews and design verification
- Safety Critical Task Analysis (SCTA) and human error identification
- Human Reliability Assessment, and substantiation of operator actions credited in Safety Cases
- Valve Criticality Analysis (VCA), access, reach, maintainability and ergonomic assessment
- Control-room, HMI and alarm-system design, ergonomics and situational-awareness assessment
- Staffing, workload, fatigue, competence and procedures
- Safety culture and organisational assessment, and behaviour-based safety
- Human Factors support to incident investigation, root cause analysis, and ALARP demonstration
Typical outcomes
- Fewer human-initiated trips, operational upsets and production losses
- Faster and more reliable response during abnormal conditions
- Stronger human and organisational barriers supporting major accident hazard control
- Human-performance assumptions in risk assessments and Safety Cases supported by evidence
- More reliable execution of inspection and maintenance activities
- Shorter maintenance and turnaround durations through improved access and maintainability
- Improved workforce performance


